Shipping & Billing

City Sports Shipping and Delivery Chart

The cost of delivery will be determined at the time of purchase depending on location, size, weight and speed of shipping requested.  From time to time, City Sports may provide a free shipping or reduced shipping promotion at its discretion. 

Shipping Carriers:

City Sports uses a variety of carriers for delivery of orders, depending on the speed of shipment selected. 

To prevent fraud, we are unable to make any address changes to orders after the order is placed without first cancelling the order.

Shipping Times:

Shipping times vary depending on the location of the shipping address. As most items are sent from our warehouse in New Jersey, shipments to the Northeast should arrive in 2-3 business days.  Standard shipments to the West Coast may take longer. 

All orders placed by 12:00pm EST Monday-Friday will ship out on the same day.

 

Ship to Store:

City Sports offers free shipping to all of our City Sports Store locations.  In Store Pick Up orders are processed and shipped from our distribution center in New Jersey and usually arrive at the store in 1 business days.  We will notify you via phone call when your order is ready for pick up.

Billing:

At the time of purchase, your bank or credit card will authorize a charge in the amount of your order.  You will not be billed for your purchase until it has been processed and shipped.  If for any reason your order is cancelled before it is processed you will not be billed by City Sports.

International Shipping:

At this time we do not ship internationally.  If you would like to place an order from outside of the United States you can do so using PayPal and ship your order to an address within the US where it can be forwarded to you.

Shipping Refunds:

City Sports will refund your shipping in full if you do not receive your order within the shipping timelines above should a human error occur that delays your order.

We will not refund shipping costs for delays due to weather or natural disaster.

Please keep in mind that as Ground, 2nd Day Air and Next Day Air orders are shipped Monday-Friday; business days do not include weekends.  For example, a Next Day Air order placed after 12:00pm on a Friday will not ship until Monday and will be received Tuesday.

Shipping Holidays:

City Sports observes the following holidays; orders will not be processed & shipped on the below days:

  • New Year's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving
  • Christmas Day

Questions?

Please email info@citysports.com with any questions about our shipping and billing